TIPS & FAQS

Managing Siteimprove & Drupal

Quick reference for platform navigation, user workflows, and baseline FAQs.

Drupal

Identifying Where to Edit in Drupal

Before fixing an issue, you need to know where it "lives." In Drupal, there are three main ways to access content:

If you are logged in and viewing a page, hover your mouse over the area with the issue.

  1. The "Pencil" Method
    • The Cue: If a small Pencil Icon (or a gear) appears in the top-right corner of a block, click it and select Edit.
    • Best for: Menu links, sidebar blocks, and individual video/image widgets.

If the issue is in the main text of a page (like a heading or a link):

  1. The "Content List" Method (Pages, Articles)
    • Go to Admin > Content.
    • Use the Filters to search for the page by title or type.
    • Click Edit next to the correct page.

If a link in the top nav or footer is broken or missing text:

  1. The "Menu" Method (Navigation)
    • Go to Structure > Menus.
    • Select Main Navigation (or Footer).
    • Find the link title and click Edit (to change the text) or Delete (to remove it).

Learn More: Rice Drupal Tutorials

 
How to add Embed Videos in Drupal Using the Media Library

Step-by-Step Instructions:

  1. Get the Link: Go to YouTube or Vimeo and copy the video link from the "Share" button.
  2. Add to Media Library: * In Drupal, go to Content > Media > Add Media > Remote Video.
    • Paste your video link into the Add Remote video via URL field.
    • Crucial: Click the blue Add button directly next to the text field first. Once the video thumbnail and title preview load underneath, scroll down and click Save.
  3. Insert Into Your Page: Go to your FAQ page, edit the content, and use the Insert Media button (the small musical note/camera icon in the toolbar) to select and embed your newly uploaded video.
 

Siteimprove

How to find and copy the Siteimprove Issue URL

Starting from your Siteimprove dashboard:

  1. Select the website
  2. Select the Module (Accessibility, Quality Assurance, etc)
  3. In the left sidebar, select ‘Issues’
  4. From the list of issues, provide the name and url by right-clicking on the issue name
    • ‘Copy Link Address’ - to provide the url
    • ‘Copy’ - to provide the name of the issue
 
How to Dismiss a Link in Siteimprove

When and Why to Dismiss a Link in Siteimprove

Not every "broken link" flagged by Siteimprove is actually broken. Automated web crawlers can trigger false positives for several reasons—such as a external website's security firewall blocking the automated scanner or content hidden behind a login portal. Dismissing a link removes it from your active error dashboard, ensuring your accessibility and quality assurance scores reflect true issues that actually require an editorial fix.

How to Fix:

  1. Verify the Link: Click the link manually to ensure it loads correctly for regular users.
  2. Dismiss in Siteimprove: If the link works, you can safely dismiss the flag by following these steps:
    • Navigate to Quality Assurance > Links > Broken Links.
    • Click on the affected page name.
    • Locate the specific link in the Occurrences panel.
    • Click the Settings (Cog) icon next to the link.
    • Select Dismiss Link (forever).
    • Add a comment to create an audit trail.

Example Dismissal Comment:

For General Functional Links: > "Manually tested and verified as working properly for site visitors. Dismissing as an automated false positive."

 
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